The Question of
Hierarchy
By Brenan
Daniels
This is a
recent email interview I did with Hampton Institute founder and Social
Economics Dept. Chair, Colin Jenkins on the nature and problems with
hierarchical structures, which he discusses in his article entitled Deconstructing
Hierarchies: On the Paradox of Contrived Leadership and Arbitrary Positions of
Power.
1. Some people
would argue that hierarchies are needed as people aren't really capable of
leading themselves or that if they did, we wouldn't have a stable modern
society. What is your response to that?
First, I would ask where this “stable modern society” is?
And I would question this definition of “stability.” For a majority of the
world’s population, life is incredibly unstable. For many, life is dire. Even
in a so-called “advanced” society like the US, tens of millions of people
suffer from homelessness, food insecurity, joblessness, a lack of reliable and
affordable healthcare, and with no means to feed and clothe their children.
Tens of millions must rely on government assistance. Tens of millions do not
receive adequate education. Tens of millions live paycheck-to-paycheck and can’t
pay their bills. And millions are terrorized by police forces and government
agents in their own neighborhoods. Most Americans have less
than $1,000 in savings, if any, and studies have estimated that more than
half of all working Americans are
one paycheck away from being homeless. And even those who appear to be
getting by just fine are actually buried in debt, with credit card debt averaging
$16,000 per household, mortgage and car payments that are barely doable,
and student loan debt averaging at $49,000 per borrower, many of whom are in no
position to ever pay that back. Our collective existence, despite a general
appearance of comfort, is extremely fragile. And this economic reality doesn’t
even begin to touch on the compounded social realities lived by historically
marginalized sections of the working class – people of color, women,
immigrants, etc… The US is a ticking time bomb on the verge of exploding at any
moment. Stability is a mirage.
Second, the idea that “people aren’t capable of leading
themselves” stems from a need to maintain fundamentally unequal societies where
a very small percentage of the population controls most of the wealth and
power. This has become part of the dominant ideology of most of the modern
world. When a very small percentage of a particular population controls
everything, there must be various ways to justify and enforce this control.
One way is through brute force or the threat of such force,
which the modern nation-state holds a monopoly on. This is accomplished through
the mere construction of a criminal justice system that has laws and ways of
enforcing those laws. Over time, these laws become equated with some vague form
of morality that is not questioned by most. You see the effects of this
everywhere. For instance, when people try to condemn political struggles for
doing things that are “illegal,” they have subconsciously bought into the idea
that written laws which have been drawn up by millionaire politicians, who are directly influenced
by billionaires, should be revered as some sort of moral code. In reality, many
of these laws are constructed to keep our extremely unequal society intact, and
are directly tied to protecting those who own this illegitimate wealth and power. They are designed to keep
most of us powerless and stuck in our increasingly precarious lives. Under such
a society, a person who does not have access to food for themselves or their
family is punished for taking food. A person who is homeless is punished for
squatting in an abandoned building. A person who does not have medical care is
punished (financially, if not criminally) for seeking medical attention. So on
and so on… and all of this takes place in a very strict hierarchical
arrangement where the appearance of “stability” remains at the forefront. It’s
an inherently unjust arrangement for so many, and the threat of force is constantly
held over our heads to maintain this façade of stability.
Another way to justify and enforce this control is through
what Italian Marxist Antonio Gramsci referred to as “cultural hegemony,” or
dominant culture. Ruling classes throughout history have relied on both formal
and informal channels to mold a dominant culture (ideology) that supports their
rule. This can be established through a formal education system, through media
sources, through organized religion and churches, etc… Under capitalism, this
doesn’t have to be done in a conspiratorial kind of way because the basic
inequities stemming from the economic system create a sociopolitical structure
that mimics and protects these inequities through social, cultural, political,
and “legal” avenues. One of the results of this is a widespread, conditioned
belief that we are not capable of caring for ourselves, our families, and our communities;
and thus need so-called “extraordinary” people to do this for us. It is a lie.
2. In a social
sense, why do you think that social hierarchies and larger societal norms still
reign when we don't seem to need them anymore? (Social norms were important in
the early days of humanity as if one wasn't part of the group, they often
wouldn't survive, but now it is rather easy to flourish alone or find people
who you link with.)
I think social hierarchies still exist because they are a
natural extension from the more tangible/structural economic hierarchy. The dominant
culture in this type of society needs such social norms. The Marxist theory of
base and superstructure is useful in this regard, and I think I get into some
of this in the piece. A materialist conception of history tells us that society
is constructed on an economic base, or is based on the modes of production,
because it is this fundamental arrangement that ultimately determines how
people fulfill their basic needs. Everything else builds off of that
arrangement. In a capitalist system, a large majority of the population is
forced to rely on wage labor. This is an incredibly fragile and unstable
existence because we are at the complete mercy of a privileged minority that we
are forced to rely on to fulfill even our most basic needs. This is why
Frederick Douglass recognized that a “slavery of wages [is] only a little less
galling and crushing in its effects than chattel slavery.” Hence, Marx’s focus
on exploitation and alienation. This structural oppression created by
capitalism explains the need for a Welfare State, because societal unrest would
be inevitable without the state supplementing these inherent and widespread
inequities.
So, according to this analysis, there is a superstructure
that builds from this unequal base, and this includes social, cultural, and
political realities. Naturally, the superstructure mimics the base, while it
also helps to maintain it. In doing so, these corollary developments tend to
take on the same characteristics as the base, which, as already noted, consists
of a high degree of alienation and exploitation. This basically means that
social systems stemming from an inherently exploitative base tend to become
exploitative themselves. One of the best examples of this is white supremacy,
which is an artificial system of valuing human worth based on skin color. White
supremacy is a modern cultural phenomenon that extends throughout the
superstructure in both overt and undetected or insidious ways. And it is a valuable tool used by the
capitalist/ruling class to create division within the working-class majority. Other
cultural phenomena like patriarchy and homophobia work the same way. These
things easily catch on within the working class because they are a source of
empowerment for an otherwise powerless group. We’re all economically
disenfranchised, but poor and working-class white men can still grasp on to whiteness,
“manliness,” misogyny, and homophobia as sources of power and social dominance.
You see this psyche develop not only in white people, but also throughout the
working class. Some black men, despite their own intense structural oppression,
will become misogynistic or homophobic as a source of empowerment. A particular
immigrant community will dehumanize another immigrant community as a source of
empowerment. American workers across the board will target and dehumanize immigrants.
So on and so on. What we’re seeing here is the formation of social hierarchies
within the working class, all of which mimic the hierarchy created by the
economic base. Tragically, this perceived power over others within the working
class is easily accessible, and it’s a cheap and toxic source of empowerment. But
it is a good thing for the capitalist class… as it keeps working-class angst
within its own ranks and directed away from the real culprits – the rich. It’s
the ultimate distraction.
On a related note, these social hierarchies are worthy of
examination to all of us who oppose the capitalist system. When we look at
developments within the superstructure, we can strategize and build liberation
movements that will ultimately break them down, which will in turn allow us to
build a formidable resistance against the economic base. This is why
intersectionality is crucial. But intersectionality only works if it is based
in a fundamentally anti-capitalist orientation. Because if we don’t approach
this with the ultimate goal of attacking and destroying the economic base, it
won’t matter in the end. We’ll find ourselves in the same position, only under
a multi-cultural, multi-sex, non-gender-descript boot, as opposed to a “white,
cisgender, male” boot. And this is the pitfall that identity politics fall
into. Capitalism has the ability to accommodate these types of political
movements by simply allowing individuals from hyper-marginalized sections of
the working class to assume positions of power within these hierarchies. This
approach is only about assimilation; and because of this, it only demands that that
the power structure become more inclusive, not that the power structure be
eliminated. Capitalism can and will easily appease this kind of tokenism without
changing its inherently authoritative and exploitative structure.
3. People seem
to be (at least somewhat) against hierarchy, from having an intense dislike of
their bosses to wanting a level playing field. Why do we not see more people
moving away or speaking out against hierarchy? So many times, it seems that the
very people at the bottom are the ones who argue in favor of it.
Yes, definitely. This is a form of cognitive dissonance that
we all experience from time to time, and I reflect on it briefly in the piece: “…organizations are often able to stoke a cognitive dissonance
among its workforce, which simultaneously puts forth a healthy dose of faith in
the ‘team approach’ by day while complaining about the incompetent and
overbearing bosses by night.”
This
particular line refers to the contradictions we feel in the workplace. The
daytime mentality is one that is a product of constant conditioning, which
tells us that hierarchies are needed, that we are naturally dependent on
bosses, and that we would be lost without them. The nighttime mentality is more
natural and will creep into our heads at times, causing us to question
everything we’re conditioned to believe during the day. Daily interactions with
bosses often plant the seed for these realizations, as we recognize their incompetence
or at the very least their lack of exceptionalism. This will inevitably bring
us to consider that maybe we don’t need them, maybe we are just as (if not
more) competent, that there really is no meritocracy, and that if they happened
to suddenly disappear one day they probably wouldn’t be missed.
This
is, of course, true. We don’t need them. But the conditioning that we are
subjected to in most aspects of our lives tells us otherwise, and this makes it
difficult for many to realize that truth. To consider the very notion of “supervision”
and “management” as anything but insulting is truly amazing, when you think
about it, yet most struggle with this dissonance. And understandably so, since
the conditioning is intense and begins at such a young age. This reminds me of
the notion of “bullshit jobs” that David Graeber has talked about in length, and is in
the process of writing a book about. His angle is more focused on working-class
jobs throughout the system, but I think this same line of thinking can be
applied to jobs that fill the hierarchy just for the sake of filling the
hierarchy.
In
addition to this conditioning, there is also a mentality that becomes fairly
prevalent among those who exist on the lower end of the hierarchy, and it speaks
to the old adage, “if you can’t beat em, join em.” It is the mentality that
creates the toadies for bullies, that creates house slaves for the master, etc…
it forms whenever someone has been psychologically beaten into submission.
These are the folks who have given themselves completely to the system, to the
powers, to their bosses and overseers because, quite frankly, they simply have
no fight in them, no self-esteem, and no dignity left. They are the first to
dish the dirt to the bosses, the first to scab during a strike, the first to
call the police on their neighbor, the first to serve the powerful with
whatever is needed, and always at the sake of their class peers on the lower
end of the hierarchy. These folks will always argue in favor of hierarchy,
despite their lowly position in it, because they’ve decided that it’s easier to
accept it, support it, and invest in it, rather than fight it. And, in many
respects, they’re right. Fighting power isn’t easy. It often has disastrous
personal consequences for those who partake in it. As the Russian anarchist
Sergey Nechayez wrote in the opening of his famous Catechism of a Revolutionary, “The revolutionary is a doomed man.”
There is a lot of truth to this.
4. How do
people reinforce hierarchy in their everyday lives and how can they fight back
against it?
I think basic daily human interactions reinforce these
hierarchies. There is an ongoing debate within the Left about the power and
usefulness of language. This debate is intimately connected with things like
“privilege discourse,” “political correctness,” “call-out culture,” and identity
politics. Many leftists who are loyal to materialist analysis, and who spend a
lot of time railing against post-new left discourse, minimize the importance of
language. Many younger leftists, who are more inclined to intersectionality or
who enter the Left through a lens of identity politics, place a premium on
policing language. While I realize the dangers that are associated with this type
of “post-new left discourse” (primarily when it is not
based in anti-capitalism), I also agree that there is something to language and
how it reinforces the hierarchies that we are ultimately seeking to bring down.
Dominant vernacular is rooted in dominant culture, no? If we
are to believe in historical materialism and the reciprocal relationship
between the base and superstructure, then it seems consistent to also believe
that all of the societal norms that development within this cultural hegemony
stem from this same base. Because of this, language tends to be misogynistic,
homophobic, white supremacist, and classist. This is reflected in media,
Hollywood, advertisement, talk radio, and sports, and as well as in our daily
interactions with one another.
It can be very subtle. Using the n-word reinforces white
supremacy. Using the f-word reinforces homophobia. Claiming that someone has
“no class” reinforces bourgeois culture. Using the term “white trash”
reinforces white supremacy by implying that “trash” is defaulted as being
non-white. Calling women “hoes” and “whores,” while at the same time basing
their human value in attractiveness or sexuality, reinforces patriarchy. Praising
someone as being “like a boss” reinforces capitalist hierarchy. Worshipping
celebrities reinforces a capitalist culture that determines human value based
in wealth, or the lack thereof. Being absorbed in consumerism reinforces a
culture that determines human value on the brand of clothing or shoes one is
wearing, or the kind of car they drive, or the house they live in. These types of things quite literally place
varying degrees of value on human lives, thus reinforcing various forms of
social hierarchy. And something as simple as language, or the ways in which we
interact with one another, emboldens the power structure(s) that we as leftists
seek to destroy.
5. In what ways
do you see hierarchy expanding or intensifying now that the US has moved to a
'service economy,' apparently in which there will be an increase in
hierarchical authority, compared to when the US was a manufacturing nation? How
has the dismantling of unions aided (as of current) or helped to dissuade (in
the past) workplace hierarchy?
I am not sure the service economy will necessarily expand or
intensify hierarchical arrangements in any structural sense. But you’re right
in suggesting that a move away from an industrial/manufacturing economy has
made workers more vulnerable and powerless within these hierarchies.
Service-sector work is much more precarious, is typically low-wage with very
few benefits, and often does not include any kind of healthcare coverage or
retirement plan. And the service-sector environment leaves workers on a virtual
island, in that it doesn’t offer the same potential for collectivization as the
traditional shop floor once did. Without collectivization, workers are
basically powerless.
The dismantling of unions went hand in hand with the
offshoring of manufacturing jobs. Since the neoliberal revolution that was
ushered in by Reagan, the share of workers who belong to unions in the private
sector has fallen from 34 percent to 7 percent. I believe 1 in 3 public sector
workers are still in unions. Overall though, union membership has plummeted in
the US, which is a very bad thing for the working class. Under capitalism, our
only leverage against capital is either (1) the government, or (2) labor
unions. The government is now owned by capital, and thus acts solely in its
interest. So that’s effectively out of the equation. And unions have not only
eroded, but many that have endured have taken on a corporate hierarchical
structure themselves, where union executives are often completely out of touch
with membership. Union leaders tend to be in bed with corporate politicians, an
arrangement that is contradictory to the purpose of unions.
We see this contradictory nature when unions routinely
endorse corporate Democrats who represent capital. We see it when unions agree
to no-strike clauses. We see it when so-called leadership gives concession
after concession, year after year, until there’s virtually nothing left to
bargain for. And we see it in this bureaucratic, corporatized union culture of
today, where demands have been replaced by requests. Unions will often take reactionary stands
that defy international and universal solidarity. We saw this recently with the
AFL-CIO endorsing the Dakota Access Pipeline. You see it with police unions or
prison employee unions, all of which side with capital and the social
hierarchies that extend from capital, ultimately oppressing large sectors of
the working class.
With the erosion of authentic labor unions, we’ve become
much more vulnerable to these extreme hierarchies as a whole. And without these
types of unions, workers simply have no chance against the powerful interests
of capital. So, yes, the degrees to which we are smothered by these hierarchies
will only intensify in this environment, especially if we continue to place our
hopes in the government, politicians, and corporatized labor unions.
6. How does
your argument regarding hierarchy creating a lack of trust square with this
modern idea that work places need to be 'open areas' so that people can 'bond?'
That’s a good question. We read a lot about this new-age
sort of workplace organization stemming from Silicon Valley, Google, Apple,
etc… This idea that workplaces should be more carefree, less constrained. I’ve
read about such experiments where workers can take naps, bring their pets to
work, have access to fun activities directly in the workplace. And when you
look at workplace organization in some European countries, you see that many
companies have attempted to do away with traditional hierarchical structures to
make workers feel more “at home” in a relaxed environment.
The fact that companies are experimenting with these ‘open
areas’ confirms, at the very least, that they are aware of the archaic and
inhumane nature of traditional hierarchical workplaces. This move also reflects
some studies that have been done regarding productivity, which have suggested
that workers are more productive in environments that are less constrictive,
and that workers typically are only productive for a few hours a day. So, if
anything, it’s an attempt by companies to adjust with the times and do away
with old forms of organization.
Unfortunately, attempts like these only tend to create more
internal contradictions to capitalism. Attempting to mask the inherent nature
of capitalism only goes so far. And the “open-office model” that Google became
known for is not really an effort to make hierarchical structures more
horizontal. It is concerned only with literal workspace, not with the ways in
which the hierarchy operates on a structural level. And while it may appear to be
benevolent on the surface, it often has more insidious motives. A 2014 WaPo article by Lindsey
Kaufman
touched on some of these issues, pointing out that “these new floor plans are
ideal for maximizing a company’s space while minimizing costs,” and that
“bosses love the ability to keep a closer eye on employees,” with less physical
barriers obstructing them. Studies cited in the article suggested that these
open-office experiments were not beneficial to workers, at least from the workers’
point of view. A study found that many workers are “frustrated by distractions”
and lack of privacy, both sound and visual. And workers reported that these new
floor plans did not ease interactions with colleagues, as intended, because
this was never viewed as a problem to begin with.
With these results in mind, it seems such attempts have been
a failure. And it makes you wonder why they were attempted in the first place.
Was it really to create a “friendlier” atmosphere, or was it rooted in something
more sinister? Understanding the way capitalism operates, it’s safe to assume
the latter. Either way, despite the motivations, the capitalist structure still
remains – which means that most workers are creating massive amounts of wealth
for executives and shareholders in exchange for wages and salaries that do not
equal their contribution. If they make enough to lead comfortable lives, they
may be more willing to overlook this structural exploitation. But it still
exists. Bosses still remain, and workers are still treated as commodities, no
matter how glossed over the physical workplace appears. There are still those
who make more, in many cases a whole lot more, for doing much less (the pursuit
of “money and idleness” that I referenced in the piece). And some who rake in
large amounts of money for doing absolutely nothing, and without even stepping
foot in the workplace. That is the fundamental nature of both capitalism and
hierarchies. No amount of makeup can change this.
7. What is your take on the
literature and ideas surrounding employee relationship management? What do you
think is the actual idea around it on a structural level?
This type of literature is designed to address the
inequities by essentially covering them up as best as possible. Their purpose
is two-fold: to teach bosses how to get
the most from their workers; and to get workers to buy into a “team approach”
that convinces them they’re vested in the mission in some way. This is
accomplished basically through propaganda, or a conscious effort to downplay
the coercive nature of this relationship. On the one end it provides bosses,
supervisors, and managers with tools and tactics rooted in persuasion, to get workers
to think, behave, and perceive themselves in a way that is detached as far from
reality as possible. Since human beings don’t typically react well to being
treated and used as tools, to be manipulated, prodded, directed, etc.
So this type of literature is designed to give bosses ways
to obstruct this reality. To interact with their workers in ways that mask the
coercive power they wield over them. And they tend to be very successful in
doing this… so much so that many workers truly believe they are vested in the
businesses they work for, or at the very least will rep that business in a
positive way to friends and family, if only to mask their shitty realities to
themselves. A shitty reality that basically amounts to us spending most of our
waking hours in a place we do not want to be in, doing something we would
rather not be doing, so we can get a paycheck every few weeks, so we can pay
our bills, so we can scrape out a living for another few weeks. For most of us,
it’s a never-ending cycle that we’ll never escape. It’s a miserable, inhumane
existence where life is lived a week at a time, or two weeks at a time,
essentially from one paycheck to the next. And the best we can hope for is to
stay afloat until the next paycheck, so we can start over again. And to add
insult to injury, we’re told that we “should feel lucky to even have a job.”
That’s the world capitalism brings us.
So this workplace literature, and the management tactics
that come from it, plays into the cognitive dissonance that I mentioned
earlier. On a structural level, the idea is merely to keep things churning by
creating alternative realities that workers can be proud of. To use the
plantation analogy, it really is a way to instill the house-slave mentality in
each and every one of us. It won’t work for some, but it works well enough for
most. Even those struck with this cognitive dissonance will often lean toward
that which makes them feel vested, secure, proud, respected, appreciated, etc…
even though these feeling are not consistent with reality. It is a form of
coping for many, and corporate literature will certainly exploit that and drill
it home. And we as workers, stuck in our miserable realities, will often accept
it if it helps us cope. Because we need that paycheck.